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General Site Informaiton -- Site help information
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ATT Global Network Services

This section provides help information for the AT&T Global Network Services Customer Support Web site.

A note about browsers: If you are using a Netscape browser, this site is optimized for use with version 4.x or 6.2, with JavaScript enabled. Upgrade your browser: Netscape. If you are using a Microsoft Internet Explorer browser, this site is optimized for version 5.x or higher, with JavaScript enabled. Upgrade your browser: MIE.

Maintenance Window Information

The AGNS Customer Support Web Site (Web Engine) maintenance windows are:

  • Fridays: 8:00 PM - 12:00 AM (Midnight) US Central Standard Time (CST)
  • Saturdays 6:00 PM - 12:00 AM (Midnight) US Central Standard Time (CST)

The time periods listed above are not always used for maintenance. If some or all of the window time is not needed for maintenance, then the window time is available for normal use by customers.

The AT&T Global Network Services Customer Support Web site Help Desk provides assistance to customers experiencing problems with this Web site's tools and reports.

Questions and support with other AT&T products and services, Hardware Support, or Internet Provider Services should be addressed to the appropriate Hardware Support Help Desk or Internet Service Provider.

AT&T  Global Network Services Customer Support Web Site Support:
(U.S.Only)1-888-695-5664
(OutsideU.S)1-813-878-5664


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